NPPN — National Phlebotomy Provider Network

National mobile-phlebotomy network

The operations platform behind a national phlebotomy network.

About

NPPN is a national mobile-phlebotomy network that collects lab specimens directly from patients. Tech in Motion builds and operates the technology its business runs on — every day, in production.

The challenge

Running a national operation across intake, scheduling, medical billing, payments, dispatch, and patient communications — on a stack that needed modernization and tight, reliable integration.

How we helped

✓Patient and B2B/DTC service-request portals
✓Medical claims and ERA (electronic remittance) processing with Stripe payments
✓Twilio appointment-confirmation calls and fax-to-case intake with OCR
✓Dispatch routing and a HIPAA Q&A assistant
✓A full Salesforce → BlueFolder CRM migration with validation and ongoing sync
✓HIPAA-compliant cloud infrastructure connecting previously-siloed field, CRM, and EHR systems
✓Orchestrated across 3 production n8n instances (150+ workflows) and 130+ Make scenarios

Outcome

A mission-critical operations platform Tech in Motion runs in production — automating intake, billing, confirmation calls, and system-to-system sync around the clock.

Technologies

Next.js
Vue
FastAPI
n8n
Make
Twilio
Stripe
Salesforce
BlueFolder
MongoDB

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