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Tandem Genetics

Genetic-counseling practice

A modern EHR + patient portal for a genetic-counseling practice.

About

A genetic-counseling practice needed a modern patient experience and a clinical system that fit its specialized workflows.

The challenge

A legacy EHR interface plus disconnected scheduling and billing slowed both the practice and the patient experience.

How we helped

  • ✓Customized OpenEMR with encounter-status notifications, real-time 8x8 messaging, HIPAA-aware analytics, and referral management
  • ✓Built a Next.js patient portal for case tracking, service requests, and payments
  • ✓Live OpenEMR ↔ Acuity scheduling sync and OpenEMR → QuickBooks billing in production
  • ✓Automated multi-environment deployments via GitHub Actions

Outcome

A modern, connected clinical and patient-facing system running in production for a specialty practice.

Technologies

  • OpenEMR
  • Next.js 15
  • React 19
  • IBM Carbon
  • Clerk
  • 8x8
  • Acuity
  • QuickBooks
  • n8n

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