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Workflow Automation

Automate the busywork. 24/7.

We automate the repetitive work between your tools: appointment-confirmation calls, fax-to-case intake with OCR, payment flows, and system-to-system sync — built and operated on n8n, Make, and Twilio, around the clock.

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What we deliver

  • n8n and Make scenario design and operation
  • Twilio voice (robocall confirmations) and SMS flows
  • Fax-to-case and OCR document intake
  • Stripe payment and reconciliation flows
  • System-to-system sync (CRM, EHR, databases)
  • Error handling, monitoring, and alerting

Who it's for

Operations teams buried in manual, repetitive tasks.

Technologies we work with

Our working toolkit across projects. We're not tied to one stack — we choose the right tools for each engagement, including whatever your team already runs.

Languages

  • TypeScript
  • JavaScript
  • Python
  • PHP
  • SQL

Frontend

  • React
  • Next.js
  • Vue 3
  • Vite
  • Tailwind CSS
  • Sass
  • Material UI
  • Chakra UI
  • IBM Carbon
  • Bootstrap
  • Framer Motion

Backend & APIs

  • Node.js
  • Express
  • FastAPI
  • Django
  • OpenEMR (PHP)
  • Vercel Functions
  • REST

Data & Storage

  • PostgreSQL
  • MySQL
  • MongoDB
  • Redis
  • Supabase
  • SQLite
  • AWS S3

AI & Vector Search

  • OpenAI
  • Anthropic Claude
  • RAG
  • pgvector
  • Pinecone
  • Qdrant
  • ChromaDB
  • sentence-transformers
  • Vercel AI Gateway

Healthcare Standards

  • FHIR R4
  • HL7v2
  • CDS Hooks
  • OpenEMR
  • OpenEHR
  • MLLP

Cloud & DevOps

  • AWS
  • Vercel
  • Docker
  • GitHub Actions
  • Jenkins
  • nginx
  • Caddy
  • HashiCorp Vault
  • Tailscale

Automation & Integrations

  • n8n
  • Make
  • Zapier
  • Twilio
  • Epic
  • Salesforce
  • BlueFolder
  • QuickBooks
  • Acuity
  • Google Maps

Auth, Payments & Comms

  • Clerk
  • Azure AD
  • Auth0
  • Authentik
  • JWT
  • Stripe
  • Brevo
  • Resend
  • 8x8
  • PostHog

Frequently asked questions

How much automation can you actually run?+

A lot — for NPPN we operate 150+ live n8n workflows and 130+ Make scenarios covering intake, claims, billing, appointment calls, and system sync. We don't just build automations; we run and maintain them.

Can you automate appointment confirmations and reminders?+

Yes. We build Twilio 'robocaller' and SMS flows that confirm appointments, update status, and reduce no-shows — handling retries and responses automatically.

n8n, Make, or custom code — how do you decide?+

We use low-code (n8n/Make) for speed and visibility on most workflows, and drop to custom code where logic, performance, or security demand it. Often it's a hybrid, and you're not locked into either.

What happens when an automation fails?+

Failures are caught, retried, and routed to error queues with alerting — so a hiccup doesn't silently drop a patient or a payment. We monitor the automations and fix issues as part of operating them.

Is automated patient communication compliant?+

We design flows with consent and opt-out handling, send the minimum necessary information, and keep PHI out of channels that shouldn't carry it — aligning with HIPAA and TCPA expectations.

Have a project like this?

Tell us what you're building and we'll show you how we can help.

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